INFO
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Frequently Asked Questions.
Indulge in the rich taste of Royal Bite Chocolates, where every piece is crafted with care and passion. We create delightful chocolate experiences using premium ingredients, bringing sweetness, elegance, and joy to every special moment.
ORDERS & SHIPPING
For cancellations or changes call Lindt Customer Service at +971 50 645 5752 within 1 hour of placing your order.
Royal Bite Chocolates are carefully packed using protective, temperature-conscious packaging to help prevent melting during shipping. We recommend bringing your chocolates indoors upon delivery and storing them in a cool, dry place.
Yes! Royal Bite Chocolates offers bulk orders for events, corporate gifting, weddings, and special occasions. Contact us for pricing and customization options.
No, Royal Bite Chocolates currently does not offer international shipping. We deliver within our available local service areas only.
Yes! You can place an order from anywhere in the world, as long as the delivery address is within the UAE.
Yes! You can use your Royal Bite Chocolates gift card for all eligible orders placed online.
Sales tax is calculated based on the applicable UAE VAT regulations and is added to your order at checkout, where required.
CARING FOR CHOCOLATE
chocolates are very sensitive to any excessive condition, whether too hot or too cold. Chocolates can be adversely affected if exposed to unfavourable conditions after manufacture which results in bloom. Bloom is a greyish coating on the surface of chocolates and is more visible on dark chocolate. We take every care in the handling of our products within our own distribution system, however once the product leaves our care we have little control over such things as the storage conditions for example, the temperature and humidity the chocolate is kept in.
The grey streaks on chocolate are usually caused by natural cocoa butter or sugar bloom. This can happen due to temperature changes during storage but does not affect the taste or quality of the chocolate.
Bloom is a natural change that can appear on chocolate as grey or white streaks due to temperature changes or moisture exposure. It does not affect the safety or taste of the chocolate.
Heat-affected chocolate occurs when chocolate is exposed to high temperatures, causing it to soften, lose its shine, or develop bloom. Proper storage in a cool, dry place helps maintain its quality.
Sugar bloom is a white, powdery layer that can appear on chocolate when moisture causes sugar crystals to form on the surface. It may affect the appearance but does not impact the safety or taste of the chocolate.
Store your Royal Bite Chocolates in a cool, dry place away from direct sunlight and heat. Keep them in an airtight container if possible to maintain freshness, texture, and flavor.
Yes, you can store Royal Bite Chocolates in the fridge if needed, especially in warm conditions. Keep them in an airtight container to protect them from moisture and odors, and allow them to return to room temperature before enjoying for the best taste and texture.
The shelf life of Royal Bite Chocolates varies by product. For the best quality and freshness, please refer to the expiry date mentioned on the packaging and store chocolates properly in a cool, dry place.